Frequently Asked Questions

When I switch

Do I have to contact my old supplier to tell them I'm leaving?

No, your new supplier will contact your old one and request to transfer the account. Your new supplier will also ask for an opening meter reading, they'll send these to your old supplier so they can close your account and calculate your final bill.

All you need to do is pay your final bill from your old supplier, or even better they may owe you money!

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