Frequently Asked Questions

What do I do when

I want to take a deal, but it says "not available"?

The Big Deal always shows a "whole of market" comparison, this means we show every deal on the market. However, some suppliers do not allow us to send them switchers via our website. When this is the case, the deal is marked as "not available."

If you want to one of these deals, then make a note of the supplier name and tariff and then go directly to the supplier to take the deal.

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